--- title: "Fraternidad-Muprespa once again renews its QH+2 star accreditation" lang: "en" type: "noticia" updated: "2026-11-12" url: "https://www.fraternidad.com/en/fraternidad-muprespa-once-again-renews-its-qh-2-star-accreditation" translations: es: "https://www.fraternidad.com/es-ES/noticias/fraternidad-muprespa-vuelve-renovar-su-acreditacion-qh2-estrellas" ca: "https://www.fraternidad.com/ca-ES/fraternidad-muprespa-torna-a-renovar-la-seva-acreditacio-qh-2-estrelles" eu: "https://www.fraternidad.com/eu-ES/fraternidad-muprespa-k-qh-2-izarreko-akreditazioa-berritu-du-berriro" gl: "https://www.fraternidad.com/gl-ES/fraternidad-muprespa-renova-unha-vez-mais-a-sua-acreditacion-de-estrelas-qh-2" en: "https://www.fraternidad.com/en/fraternidad-muprespa-once-again-renews-its-qh-2-star-accreditation" zh-hans: "https://www.fraternidad.com/cn/fraternidad-muprespazaicixuqianqh-2xingjirenzheng" --- ![Fraternidad-Muprespa once again renews its QH+2 star accreditation](/sites/default/files/styles/style_1920x400/public/node/noticia/field_image_main/banner-qh-2-estrellas-18281.webp?itok=p90jyP-B) # Fraternidad-Muprespa once again renews its QH+2 star accreditation 12/11/2026 Awards or recognitions X PROTXe99f2c79 The Mutua obtained accreditation for the first time in 2016, specifically the QH+1 star accreditation, and two years later, in 2018, it was granted the one it currently holds. Dr. Sagrario Mayoralas, manager of the Fraternidad-Muprespa Havana Hospital, and Elena Iglesias, director of the Quality and Environment department of the Mutua, represented the entity in the XIII Ceremony of Recognition. For Fraternidad-Muprespa, this renewal demonstrates its commitment to the sustained effort towards the continuous improvement of healthcare activity and excellence in caring for people and is understood, more than as a point of arrival, as a stimulus to continue advancing in quality, safety, efficiency and patient experience. In this edition, 213 applications have been registered, of which 49 correspond to new applications, 37 to upgrade requests and 127 to renewals. A total of 28 public and private assistance organizations have obtained the seal for the first time and 40 have improved the category achieved in previous editions. They presented the awards Beatriz Lopez, president of the Spanish Association for Quality (AEC);Paula Echeverria, POP Political Advocacy and Rights Defense Technician,Pepe Soto, president of SEDISA;Adolfo Fernández-Valmayor, general secretary of the IDIS Foundation; and Alberto Pardo, deputy general director of Quality Care and Patient Safety of the Ministry of Health of the Community of Madrid. Presentation of the Process Efficiency project In addition, the IDIS Foundation presented on that day the results of its Process Efficiency project, in which, together with twelve entities from the private health sector, it has worked to establish a common catalog of services that facilitates management between hospitals and insurance entities. The project, in which 36 professionals have participated, was born after the realization that insurers and hospital groups handle large volumes of information related to benefits, authorizations, coverage, materials and billing, but they do not always use the same concepts, criteria or information structures. Agreeing on a shared language, simplifying concepts and defining homogeneous criteria to reduce the discrepancies that occur in administrative processes are some of the axes of the work carried out, structured around the idea that healthcare quality cannot be understood solely in terms of clinical results. How resources are organized or how tasks, duplications and administrative burdens that do not add value to the patient are eliminated are some of the main challenges that the health system must address, which also faces access difficulties, territorial inequalities and lack of professionals. Alberto Pardo directly linked effectiveness, patient safety, satisfaction and efficiency as dimensions of healthcare quality and assured that “Working for quality means doing things well when no one is watching. Good management materializes when risks are Previenen and incidents do not occur”. Marta Villanueva, general director of the IDIS Foundation, stressed, for her part, the need to permanently review the functioning of organizations, since, in a healthcare environment subject to constant changes, it is not enough to make small adjustments to existing processes, but in certain areas it is necessary to reengineer said processes. ![QH 2026 Certificate](/sites/default/files/styles/400x400/public/node/noticia/field_images_gallery/0-certificado-qh-2026.png?itok=SdMk3Cw6) ![Image of the speakers at the day](/sites/default/files/styles/400x400/public/node/noticia/field_images_gallery/1-imagen-de-los-ponentes-en-la-jornada_0.jpeg?itok=F1AJf2Mq) ![Conference on Quality and Efficiency at the service of the Patient](/sites/default/files/styles/400x400/public/node/noticia/field_images_gallery/2-jornada-sobre-calidad-y-eficiencia-al-servicio-del-paciente.jpg?itok=8MQ1LsH8) ![Martha Villanueva](/sites/default/files/styles/400x400/public/node/noticia/field_images_gallery/3-marta-villanueva.jpg?itok=8RVzn0Fs) ![Alberto Pardo](/sites/default/files/styles/400x400/public/node/noticia/field_images_gallery/4-alberto-pardo.jpg?itok=mIXhxFv1) ![Group photo of some of the recognized entities](/sites/default/files/styles/400x400/public/node/noticia/field_images_gallery/5-foto-de-grupo-de-algunas-de-las-entidades-reconocidas.jpg?itok=nOqRJTdA)