The cultivation of gratitude
The Mutual Collaborator with Social Security Fraternidad-Muprespa, has received during 2016 through its different delegations and communication channels, more than 1,000 observations from patients, among which were recognized 270 congratulations documented, directed to our professionals.
…“I had the need, now that I am better emotionally, to tell you all that I LOVE YOU, that you form a great team, and that you are wonderful.”…(Patient F-M from Córdoba, June 2016).
Any demonstration of gratitude is equivalent to a positive relief that provokes, both in those who cultivate it and in those who receive it, a surprising feeling of well-being. In the environment of Fraternidad-Muprespa professionals, being recipients of these manifestations is equivalent to a motivational bonus, that of recognition for solidarity work.
When the purpose and object of our professional commitment is added to the ability to collaborate in the recovery of something as subtle as the “ spirit" of people, the resulting equation turns this fact into an unusual and extraordinary event …“I have felt super encouraged and guided by your words.”…(Patient F-M Madrid, March 2016).
From Fraternidad-Muprespa, we wish to convey our affectionate and mutual gratitude to all those who, in one way or another (using comforting and affectionate words, spontaneously expressing themselves through the different social networks, sharing emotional and warm hugs) have given us their love and recognition. This precious and incalculable reward strengthens our commitment to continue accepting this stimulating challenge of providing our best service and maximum enthusiasm, developed by a group of professionals who are sensitive and in solidarity with you and your health, with your well-being, with your happiness and that of all those around you.
Thank you for trusting Su Mutua.
…“The staff is very professional and attentive, I don't want to go back, but it's not because of them.”…(Patient F-M Sevilla, May 2016)