World Quality Day 2023: quality and digital humanism. More human organizations for the digital age.

In a world in constant transformation, where digital advances have more presence in our companies: information systems, big data, digitalization of things, artificial intelligence, etc., it is more necessary than ever.place the human being at the center to produce products and provide services with quality.

Fraternidad-Muprespa, puts people at the center of attention: protected workers and patients; and its employees, who are the ones who care for the patient and provide financial benefits with the help of digital media.

We transform digitally in order to:

  • Improve access to and effective and efficient delivery of health services and benefits for protected workers.
  • Automate internal processes to improve the effectiveness and efficiency of employees' work so that they have more time to innovate.
  • Continually gather patient and employee feedback through surveys and meetings.

We ask you to take a few seconds to answer this short survey:

 

 

Señala que medios digitales conoces de Fraternidad-Muprespa (se puede marcar más de 1 opción)

App Mifraterpaciete.
13% (44 votes)
Portal del Paciente.
12% (41 votes)
Oficina Digital.
20% (69 votes)
Web de Fraternidad-Muprespa.
21% (72 votes)
Redes sociales
10% (35 votes)
Boletines informativos
14% (48 votes)
Ninguno
10% (33 votes)

¿Consideras que estos medios digitales mejoran la calidad del servicio?

Sí.
54% (118 votes)
No.
6% (14 votes)
No sabe no contesta.
22% (47 votes)
NS/NC
18% (38 votes)
Portal del paciente
Inicio
Fin
Autor
Fraternidad-Muprespa