Fraternidad-Muprespa renews its digital customer services office

Extranetis the digital meeting point of they carry out the procedures and negotiations with the Mutual Fund.

Among the functionalities offered by the Extranet, the request for first aid kits stands out; alerts of pending parties; the presentation of documentation; the request for financial benefit for temporary disability; obtaining absenteeism and accident reports; the request for the bonus for low accident rates, among others.

It is also renewedPatient Portalof the Mutua, through which patients can consult their assistance, the prescription of medication, their next appointments, download their medical tests (analysis, 

With theApp My Frater Patient, mobile version of the Patient Portal, they can also send to the Mutua, documentation related to their medical process (medical reports, supporting documents...) as well as obtain the clinical reports previously requested at the healthcare centers.

The XPROTX Collaborator's Cornere99f2c79XPROTX presents a new image and is renamedAdvisor's Corner. This informative portal constitutes a tool for debate, through the sharing of experiences, information, ideas and opinions related to business advice and HR management, especially in matters of Social Security, Occupational Risk Prevention and absenteeism control.

The renewal of digital services has been carried out from contributions, suggestions and recommendations from companies, consultancies, freelancers and patients, with the aim of offering a space more visual and intuitive, in which Fraternidad-Muprespa clients can carry out their procedures easily and quickly.

The new Extranet, Patient Portal and Advisor's Corner thus offer a new look, with a simplified design that facilitates and allows agile access to procedures, to improve the user experience.

Fraternidad-Muprespa has published several demonstration videos on its YouTube channel in which the new features are presented.of the digital office.