Digital Evolution
FM Podcast 1x05
In a hyperconnected, agile and changing world, Fraternidad-Muprespa has the maxim that patients, mutual companies, protected workers, suppliers and collaborators keep us very close because that is the best way to provide optimal service. Digitalization is a fundamental aspect to achieve this and that is what we are going to talk about today with Pedro Serrera, deputy director general of information systems and services.
Digital transformation is not only about continuing to incorporate technology, but also about implementing a transversal change, which affects all areas of the organization, along a planned and executed path within the Mutua's III Strategic Plan. While in many areas we talk about digital transformation, at our Mutual we talk about digital evolution and putting our two decades of experience at the service of people.
Publication date: 16/1/2020. Duration: 17' 37".
