Guide on styles and tools in conflict resolution at work

In Fraternidad-Muprespa we are pleased to present a new downloadable online guide for our mutual members entitled: "How to resolve conflicts at work? Styles and tools", prepared in collaboration with AfforHealth.

A conflict is a situation in which two or more people disagree because they have different interests, needs or values and on many occasions in companies, conflicts are inevitable, differences of opinions are natural and therefore they can happen. Therefore, it would be a mistake to try to ignore them since they can even be beneficial, since they provide the opportunity to obtain new information, study alternatives, develop better solutions to problems, improve team building and learn.

Throughout its pages in this new guide we deal with the definition and types of conflicts, their prevention and management, the types of negotiators, conflict management and practical exercises.

If you are mutualist of our entity and you are interested in this topic, you can read and download the guide by accessing our online platform Aula Prevention at which can be accessed from our portalPreviene or directly via this link.

If it is the first time you access you will have to register in advance by requesting your username here, and once you have registered you will be able to access with your ID and password or digital certificate and have the contents whenever you want.