Nursing Day: patients rate the attendance of this service with a 9.28

This is the highest grade of all those given by patients treated at the Mutua. The total average score of the respondents is 8.84, 0.6% more than in the last assessment survey. 

Coinciding today, May 12, with International Nursing Day, the report of results of the survey on patient satisfaction has been released, which reveals that the nursing service is the best valued by workers protected by

During the course of last year 2020, marked by the COVID-19 pandemic, the Mutual Fund carried out patient satisfaction surveys as part of the continuous evaluation study that measures the perception of mutual members regarding the service and care received.

The final rating obtained was 8.84 out of ten, which continues to increase year after year, since it adds six tenths more since the last survey. Above this average are the aforementioned nursing service, physiotherapy (9.23), admission service (9.01), the center's facilities (8.98) and the medical service (8.90).

Among the objectives pursued by

More than 11,200 surveys have been carried out, whose priority is to verify excellence in mutual member service.

Fraternidad-Muprespa appreciates the participation of the patients and reaffirms its commitment to continue caring with the same dedication and enthusiasm as until now, just as it did last year, caring for both the protected workers who required it, and the COVID patients referred by the Public Health Service.