User attention and support
ONLY USER ATTENTION AND TECHNICAL AND ADMINISTRATIVE SUPPORT
the months of July and August from 8 a.m. to 4 p.m.). Below we indicate the different contact channels available through which you can send us any questions or suggestions:
ON LINE Chat or WHATSAPP
You can contact our customer service and support center using the ONLINE Chat or using WhatsApp whose access you will find below or at Tel. 660 060 261 (only WhatsApp messages, it does not accept voice calls):
Contact telephone numbers
91 418 32 40
933 369 275
Email
Click here to show mail address
Our service will provide you with attention and support in various matters, including:
- Access to the Delt@ System and the CoNTA Portal.
- Installation of digital certificates for procedures.
- Completion of Accident Reports in Delt@.
- Submission of the certificate of the General Meeting.
- Obtaining the personal income tax certificate.
- Information about the Mutua's service centers
You can also request technical support about the Fraternidad-Muprespa Digital Office and the different services it includes:
- User request for access to the Digital Office.
- Management of Work Accident Reports and Relationships of Accidents without Medical Leave
- Processing of financial benefits.
- Presentation of documentation of termination processes.
- Obtaining monitoring, absenteeism and accident reports.
- Configuring report subscriptions.
- Etc.
