User attention and support
ONLY ATTENTION AND TECHNICAL AND ADMINISTRATIVE SUPPORT TO THE USER
Fraternidad-Muprespa offers you a customer service and support (Monday to Friday from 8 a.m. to 8 p.m., being in the months of July and August from 8 a.m. to 4 p.m.). Below we indicate the different contact channels available through which you can send us any questions or suggestions:
Chat ON LINE or WHATSAPP
You can contact our customer service and support center using the ONLINE CHAT or using WhatsApp whose access you will find below or in the Tel. 660 060 261 (WhatsApp messages only, does not accept voice calls):
Contact telephone numbers
91 418 32 40
933 369 275
Email
Click here to show mail address
Our service will provide you with care and support on various matters, including:
- Access to the Delt@ System and the CoNTA Portal.
- Installation of digital certificates for procedures.
- Completion of Accident Reports in Delt@.
- Submission of the identity card General Meeting.
- Obtaining the personal income tax certificate.
- Information about Mutual care centers
You can also request technical support on the Fraternidad-Muprespa Digital Office and the different services it includes:
- User request for access to the Digital Office.
- Management of Work Accident Reports and Relationships of Accidents without Medical Leave
- Processing of economic benefits.
- Presentation of documentation of withdrawal processes.
- Obtaining monitoring, absenteeism and accident reports.
- Setting up report subscriptions.
- Etc.
