MUTUA Fraternidad-Muprespa. OUR PATIENTS FIRST

In Fraternidad-Muprespa We believe that our patients come first. Our mutual members, based on the results of the survey we have carried out and answering the question Are you satisfied with the speed and/or administrative response that the Mutual Fund offers you? They tell us that we have a 18% margin for improvement regardless of whether 83% are happy or very satisfied with the speed in the administrative responses that we offer.

Consequently, we accept the suggestion indicated in this survey, in line with our actions and improvement plans in search of excellence and thus efficiency in all our services.

WE SIGN A COMMITMENT WITH OUR PATIENTS.

Analyzed the results obtained from the question "Do you consider that reducing patient waiting times is a good indicator of Quality?", he 85% This is how he manifests it.

Understanding that your time is important and in line with that premise, Fraternidad-Muprespa's priority objective is to try to make our patients wait as little as possible. Which indicates the perfect communion between Su Mutua and our patients. We ratify our commitment to our stakeholders. That is, with You.