Health Social Work
The WHO defines health as "a state of complete physical, mental and social well-being, and not merely the absence of disease or infirmity."
Social work is a scientific discipline that promotes human well-being, through intervention in social problems and personal relationships, using theories of behavior and social systems.
In the field of the Mutual Fund, it focuses on caring for workers protected by a work accident or occupational disease, supporting them in situations of hospitalization, recovery, disability assessment and adaptation after an injury or illness.
Features
Guarantee social intervention aimed at workers protected by the Mutua and their families, providing comprehensive support based on personalized attention, interdisciplinary coordination and efficient use of available resources.
All of this aimed at:
Improve quality of life
Facilitate recovery and social and labor reintegration
Address the social needs derived from the professional contingency
Promote the autonomy and well-being of the patient and their environment
What do we offer?
Social Work at Mutua provides care, support and guidance to protected workers and their families in different areas:
Attention and support
Visits to admitted patients
Care of patients in outpatient follow-up
Support during hospitalization processes
Intervention in recovery and rehabilitation phases
Information, advice and guidance
Guidance on social and health resources
Advice on procedures derived from professional contingency
Support in making decisions related to the social and work situation
Social tracking
Patient follow-up after hospital discharge
Evaluation of social and family evolution
Detection of emerging needs
Benefits and resources management
Management of special benefits
Processing of documentation related to healthcare processes
Coordination with external public and private resources
Professionals
The Social Work Service is made up of health social workers distributed territorially in different areas, which guarantees close attention and adequate healthcare coverage. Likewise, in the reference hospital of our Entity, Hospital Fraternidad-Muprespa Habana, there is a health social worker, responsible for direct social intervention, in coordination with the rest of the social workers in the Network.
Social Work Team
You can be assisted by our Social Work team through:
Referral by the health professionals of the mutual insurance company
Direct request from the patient or family
Coordination with external resources or services
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