The podcast that explains how a shared center between Asepeyo and Fraternidad-Muprespa works
Efficiency when managing the resources available is an unavoidable maxim. In +Compromiso as well, and that is why in the founding agreement signed by the three mutual societies that make it up, Asepeyo, Fraternidad-Muprespa and
That point became a reality in February of this year when four professionals from Fraternidad-Muprespa They began working at the center that Asepeyo opened in 2010 in the Madrid town of Collado-Villalba. Some, Asepeyo employees would continue to care for their protected population in the morning while their colleagues from Fraternidad-Muprespa They would do it in the afternoon. The experience deserved a talk with those who have starred in this pioneering initiative, a talk that has become the podcast that you can listen to here
To do this, the employees of both mutual societies with equal responsibilities were brought together, starting with their top managers,Antonio Real, director of the center, from Asepeyo, y Soledad Escudero, director of the Madre de Dios Delegation of Fraternidad-Muprespa and responsible for the displaced team.
Antonio Real explained that since he arrived at the delegation in 2019 he had “the purpose of expanding the center's care hours, and a possible option was to share facilities with Fraternidad-Muprespa, so when they told him that it was going to happen, the first thing that came to mind was “finally!”
For her part, Soledad Escudero highlighted the work of many professionals from Fraternidad-Muprespa, central services, IT, purchasing, health management, HR... involved in the implementation of the project, and later the integration with the employees of Asepeyo "who from the first moment helped us with everything we needed."
The first face that anyone who crosses the door of the Collado-Villalba center sees is that of the admission staff, prepared for complete orientation and attention to the patient and the mutualist, in this case,Jaime Álvarez-Noboa, from Asepeyo, and Esther Carrasco, of Fraternidad-Muprespa. Jaime is convinced that the integration is positive for both mutual insurance companies and especially for protected workers, who now have longer opening hours. Esther highlights from her work that it is “fundamental for patients to have a good experience at the center.”
The doctors at this center are the doctors Carlos Artaza, from Asepeyo, and Rafael Romero, of Fraternidad-Muprespa. Both agreed that the majority of the pathology they treat is traumatological and that their most frequent activity is the monitoring of common contingencies.
Finally, the podcast conversation featured the healthcare personnel who spend the most hours with patients, physios and nurses. From Asepeyo,Marina Iñesta, nurse, and Lidia Grimald i, a physiotherapist, confessed to having received the news with “surprise and curiosity, but always in favor of collaboration so that the care and optimization of resources is the best.” On the part of Fraternidad-Muprespa Belen Cueto, nurse, and Juan Antonio Cuevas, physio, value the experience as very enriching because “it gives the possibility of learning about different ways of working in other Mutual Insurance Companies.”
Without a doubt, these testimonies and this integration work are a perfect example of how the first coexistence experience proposed by the agreement of +Compromiso.
